Positive Words :
I had several thoughts & questions in my mind before approaching “Immigration Xpert” because of my past experiences with big brand names. My first interaction with one of the consultants (Rakesh) not only solved most of my queries but gave me confidence too.
To start with Manish, he is well versed & got in depth knowledge of immigration processes, he shared several “never heard before” details & helped in taking correct decisions in order to get the ACS done successfully.
Next in line is my case manager (Chinki), she is very polite & soft spoken person. I always had 1000 questions for her, called “n” number of times but she never ran out of patience. She is another major force behind my successful ACS.
This review won’t be completed without the person responsible for documentation (Kritika). She checked each & every document precisely to ensure there was no scope of error or ambiguity. She is truly an asset for Manish & team.
Immigration Experts team spends a good amount of time on each & every application to ensure 100% compliance & accuracy. They have a small team of well behaved professionals working day & night for your successful future.
We all have a tendency to reach out to conclusion/point of conflict without knowing the circumstances (Even i experienced the same). Don’t forget the team working for you are also human beings & they do have personal lives, they do experience ups & downs. Do remember “Patience is a virtue”. Thank you Manish, Chinki, Rakesh, & Kritika for helping in positive ACS score. 🙂
Adopt a few more key customer service skills which are being followed by market leaders. It will help Manish & team to reach to new heights & unfold more opportunities.