ICT Sales Representatives develop and convert sales opportunities into sales of computer hardware, software, and ICT services.

Skill Level

1

Unless you are exempt in very limited circumstances, you are required to have a positive Skills Assessment to apply for the visas listed above.

Skills Assessment authority for ICT Sales Representative is Vocational & Education Training Assessment (VETASSESS). To have a positive skills assessment, you must meet the following criteria:

• Qualification assessed at AQF Bachelor degree or higher in a highly relevant field of studyAND at least one year of post-qualification highly relevant employment at an appropriate skill level in the last five years

OR

• Qualification assessed at AQF Bachelor degree or higher WITH an additional qualification at AQF Diploma level in a highly relevant field of study AND at least two years of post-qualification highly relevant employment at an appropriate skill level in the last five years

OR

• Qualification assessed at AQF Bachelor degree or higher WITHOUT a highly relevant field of study AND at least three years of post-qualification highly relevant employment at an appropriate skill level in the last five years
• Applicants must meet both the qualification and employment requirements to obtain a positive skills assessment
• Highly relevant fields of study include:
  • Computer Science
  • Information Technology
• VETASSESS may consider other major fields of study as long as the employment is highly relevant AND there is a clear connection between the field of study and products or services sold

Manage client accounts and represent companies in selling a range of computer hardware, software and other ICT goods and services to industrial, business, professional and other organisations.

Tasks

• Compiling lists of prospective client businesses using trade directories and other sources
• Acquiring and updating knowledge of employer’s and competitors’ goods and services, and market conditions
• Visiting regular and prospective client businesses to establish and act on selling opportunities
• Assessing customers’ needs and explaining the goods and services which meet their needs
• Promoting employers’ ICT goods and services to existing and prospective clients
• Quoting and negotiating prices and credit terms, and completing contracts and recording orders
• Arranging delivery of goods, installation of equipment and the provision of services
• Reporting to sales management on sales made and the marketability of ICT goods and services
• Following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving any problems arising
• Preparing sales reports, and maintaining and submitting records of business expenses incurred

Skill Level

In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor’s degree or higher qualification (ANZSCO Skill Level 1). At least five years of relevant experience may substitute for the formal qualification. In some instances, relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Occupations in this Group

• 225211 ICT Account Manager
• 225212 ICT Business Development Manager
• 225213 ICT Sales Representative