Supports and maintains computer systems and peripherals by installing, configuring, testing, troubleshooting, and repairing hardware.

Skill Level

2

Unless you are exempt in very limited circumstances, you are required to have a positive Skills Assessment to apply for the visas listed below.

Skills Assessment authority for Hardware Technician is Trades Recognition Australia (TRA). To have a positive skills assessment, you must meet the following criteria:

• Three Programs for skills assessment with TRA.
  • Program A-  Offshore Skills Assessment (OSAP)
    • If your passport is on this OSAP Nominated Occupation and Country list next to your occupation, you must apply through OSAP. If your passport is not on this list, apply through Program B or C.
    • OSAP Pathway 1– for applicants who do not hold an Australian qualification in their trade but hold a qualification which is equivalent to an AQF cert
    • OSAP Pathway 2 –  for applicants who hold:
      • a relevant Australian qualification, or
      • a current identified Australian occupational licence
    • To be eligible to apply for the skills assessment program, you must be able to show you have completed full-time paid employment in your nominated occupation, or an occupation that is directly related to your nominated occupation.
  • Program B Migration Skills Assessment
    • You must have a qualification directly related to your nominated occupation or at least 3 years of relevant experience
    • If you have obtained a qualification internationally or an Australian qualification that was not through the Australian Recognition of Learning process, you are required to demonstrate 3 years full time or equivalent post-qualification experience
    • If you have obtained an Australian qualification issued through the Australian Recognition of Learning process, you are required to demonstrate 3 years full-time or equivalent post-qualification experience OR 6 years full-time or equivalent experience which can be either pre- or post-qualification
  • Pathway B- Temporary Skills Shortage Skills Assessment
    • For applicants who require a skills assessment to apply for the Temporary Skill Shortage visa (subclass 482)

provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.

Tasks

• determining software and hardware requirements to provide solutions to problems
• responding to inquiries about software and hardware problems
• adapting existing programs to meet users’ requirements
• installing and downloading appropriate software
• ensuring efficient use of applications and equipment
• implementing computer networks
• designing and maintaining websites
• repairing and replacing peripheral equipment such as terminals, printers and modems
• may work in a call centre

Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:
NZ Register Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience and/or relevant vendor certification may substitute for the formal qualifications listed above. In some instances relevant experience may be required in addition to the formal qualification.

Occupations in this Group

• 313111 Hardware Technician
• 313112 ICT Customer Support Officer
• 313113 Web Administrator
• 313199 ICT Support Technicians nec