Provides services for the safety and comfort of aircraft passengers.

Skill Level

3

Alternative Titles

• Cabin Crew

Specialisations

• Cabin Supervisor (Aircraft)
• Crew Attendant (Air Force)

Unless you are exempt in very limited circumstances, you are required to have a positive Skills Assessment to apply for the visas listed above.

Skills Assessment authority for Flight Attendant is Vocational Education and Training Assess (VETASSESS). To have a positive skills assessment, you must meet the following criteria:

• AQF Certificate IV Qualification in a highly relevant field of study AND at least one year of post-qualification highly relevant employment at an appropriate skill level in the last five years; or
• AQF Certificate IV Qualification that is not a highly relevant field of study AND at least two years post-qualification highly relevant employment at an appropriate skill level in the last five years; or
• AQF Certificate III Qualification in a highly relevant field of study AND at least three years of post-qualification highly relevant employment at an appropriate skill level in the last five years.
• To achieve a positive skills assessment, the applicant must meet the qualification and employment experience requirements.

provide services for the safety and comfort of passengers in aircraft, ships and railway sleeping cars.

Tasks

• managing safety and emergency procedures and making public announcements
• coordinating the sale of goods to passengers and completion of any customs and immigration documentation which may be required
• conducting safety checks and demonstrations of safety equipment and procedures
• assisting passengers in emergency drills, carrying out emergency procedures, assisting and directing passengers in emergencies
• checking passengers’ tickets and directing them to seats and cabins
• tidying aircraft, ship and railway cabins, and receiving and stowing food, equipment and cabin baggage
• operating galleys, preparing and heating food for passengers, and serving refreshments and meals
• distributing reading material, pillows, blankets and other amenities for the comfort of passengers

Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:
NZ Register Level 4 qualification (ANZSCO Skill Level 3)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Occupations in this Group

• 451711 Flight Attendant
• 451799 Travel Attendants nec